What is User Authentication?

Modified on Mon, 12 Feb 2024 at 09:47 AM

When a user or a member wants to access the Engagement Rx system, we need to know that they are supposed to have access to the system. User authentication is the process of verifying, or validating, a member's identity so that they can gain access to the Engagement Rx system. There are various ways to do this on the portal level. 


When creating a portal, the method of user authentication must be selected; this chosen authentication method will be used by all members of the portal to access the system.


To enter the user authentication settings section:



  • Use the top menu in the admin to go to the Settings section of the admin website

  • Go to the Portals Management module and select a portal

  • Select "User Authentication" from the side menu


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User Authentication Tool


On the user authentication page in the admin, you will see a list of authentication types available for the portal. 


Here is each type linked to their separate articles:


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